At 50bet, your privacy is our top priority. This page gives you a clear and transparent view of what data we collect, how we use it, and how we keep it secure.
What's in this policy
Welcome to 50bet. This Privacy Policy explains how we collect, process, and protect your personal information. By using 50bet, you agree to the terms outlined here. Your privacy is not just a legal obligation for us — it is a core part of our commitment to you.
50bet collects two types of information from its members — what you provide directly, and what is collected automatically while you use the platform. Full details are outlined below:
| Data Types | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration Form |
| Contact Information | Mobile number, email address | Registration / Update |
| Financial Information | Mobile banking number, transaction records | Deposit / Withdrawal |
| Technical Information | IP address, device type, browser | Automatic |
| Gaming Activity | Betting history, win/loss records | Platform Logs |
We never store your full payment card number or password. Sensitive data is always kept encrypted and is accessible only to authorized personnel.
50bet uses collected data solely for its intended purposes. We always establish a lawful basis before processing your personal information.
50bet's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
50bet is highly selective about sharing your personal information with third parties. We only share data in the following limited circumstances:
All our third-party partners are required to adhere to strict data protection agreements. They may only use your data for specified purposes — never for their own.
50bet does not retain your data longer than necessary. Different types of information are subject to separate retention periods:
| Data Types | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 Years (Legal Requirement) |
| Gaming History | 3 Years |
| Support Conversations | 2 Years |
| Cookies & Session Data | 30 Days to 1 Year |
Once the retention period expires, your data is automatically and securely deleted or fully anonymized so it can no longer be linked to you.
Every 50bet member holds certain important rights regarding their personal data. Knowing these rights is essential.
You have the right to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may object to the processing of your data for specific purposes.
You can request a download of your data at any time.
You may request that data processing be temporarily paused while an investigation is ongoing.
To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.
50bet employs industry-leading technical and organizational measures to protect your data. Our security framework operates across multiple layers.
50bet strictly prohibits its services for anyone under 18. We do not knowingly collect personal information from minors.
Age is verified at registration, and KYC documents may be requested in suspicious cases. If an underage account is detected, it is immediately closed and any collected data is securely deleted.
50bet reserves the right to update this Privacy Policy as needed. When significant changes are made, we will notify you in the following ways:
Continued use of 50bet after any changes takes effect will be considered acceptance of the updated policy. For significant changes, fresh consent may be required.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.
Our privacy team typically responds within 5–7 business days. Complex requests may take up to 30 business days.
Why 50bet Trustworthy?
Learn about the key pillars of our privacy protection — what makes 50bet the most trusted gaming platform in Bangladesh.
Every transaction and piece of data you share is protected by 256-bit SSL encryption. No third party can ever access your data.
50bet never sells your personal data to advertisers or data brokers. Your privacy is not a product.
Documents collected for identity verification are stored in an encrypted vault and deleted after a set period once the purpose has been fulfilled.
We do not keep your data longer than necessary. After the set retention period, data is automatically and securely deleted.
You can view, correct, or request deletion of your data at any time. Full control is in your hands.
Our Bengali-speaking support team is available 24/7, seven days a week, for any privacy-related concerns.
General FAQ
Here are answers to the most common questions about our Privacy Policy.